Scope

These General Terms and Conditions (GTC) apply to all purchases/deliveries made by hannaoberkersch.com to consumers.
A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

Contractors

The purchase contract is concluded with Hanna Oberkersch, Jagststr. 3, 70806 Kornwestheim.

Conclusion of contract

The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.

By clicking the button [buy now] you place a binding order of the goods listed on the order page. The purchase contract is concluded when I accept your order by sending an order confirmation by e-mail immediately after receiving your order.

Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to their commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions (§312g BGB).

If you make use of your right of withdrawal as a consumer, you have to bear the costs of the return.

For the rest, the regulations which are reproduced in detail in the following cancellation policy apply to the right of cancellation:

- Start of the revocation instruction -

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Hanna Oberkersch, Jagststr. 3, 70806 Kornwestheim, studio@localhost) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

- End of the cancellation policy -

Sample cancellation form

I,[name, address], hereby revoke the purchase contract[invoice number] dated[invoice date].

Prices, shipping and payment costs

The prices listed on the product pages are final prices and already include all costs for delivery within Germany and payment processing.

Details about possible payment methods and shipping can be found at https://hannaoberkersch.com/zahlung-und-Versand.

As a small business owner, I am exempt from sales tax, so it does not apply.

Delivery

see https://hannaoberke rsch.com/contact

Payment

see https://hannaoberke rsch.com/contact

Retention of title

Until full payment, the goods remain my property.

Dispute Resolution

The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr.

I am neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.